Frequently Asked Questions
Everything you need to know about your favorite beauty tools.
Are Real Techniques brushes cruelty-free and vegan?
Yes, all our brushes are 100% cruelty-free and made with synthetic UltraGlow bristles that are completely vegan-friendly.
How often should I clean my makeup sponges and brushes?
For the best application and skin health, we recommend cleaning your sponges after every use and deep cleaning your brushes once a week using our Brush + Sponge Cleansing Gel.
What is your return policy?
We offer a 30-day return policy for unused and unopened products in their original packaging. Please contact our support team to initiate a return.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location, usually ranging from 10-21 business days.
When should I replace my Miracle Complexion Sponge?
To maintain hygiene and ensure a flawless finish, we recommend replacing your makeup sponge every 1-3 months depending on frequency of use.
Do you offer professional discounts?
Currently, we do not have a dedicated pro-discount program, but we frequently offer value sets and seasonal promotions available to all customers.